Privacy Policy
Effective Date: 10th July 2025
At Olive & Oak Hospitality, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or services.
1. Who We Are
Olive & Oak Hospitality is a hospitality consultancy based in the UK, offering services such as audits, strategy development, branding, and operational support.
Contact: hello@oliveandoakhospitality.co.uk
2. What Data We Collect
We may collect the following personal information:
• Name
• Email address
• Phone number
• Business name and details
• Project or service preferences
• Information you voluntarily provide in emails or contact forms
We do not knowingly collect data from individuals under the age of 18.
3. How We Use Your Data
We use your information to:
• Respond to inquiries
• Provide consultancy services
• Send updates or resources you request
• Improve our services and website
• Comply with legal obligations
We do not sell or share your data with third parties for marketing.
4. How We Store Your Data
Your data is stored securely in password-protected systems (email, CRM, scheduling tools). We retain it only for as long as necessary to provide services or comply with legal requirements.
5. Your Data Rights
Under the UK GDPR, you have the right to:
• Access your data
• Request correction or deletion
• Object to processing
• Lodge a complaint with the ICO (www.ico.org.uk)
To exercise these rights, please email: hello@oliveandoakhospitality.co.uk
6. Cookies & Analytics
Our website may use cookies to improve user experience and gather anonymous analytics. You can manage cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy as needed. The latest version will always be posted on our website.
